A short while ago, a Twitter user told an interesting story. He said he bought a genuine Windows 10 Professional key from the Microsoft Store but couldn’t activate the operating system. So he had to contact Microsoft’s official support department. Unexpectedly, the other party used a pirated script to activate the system for him.
The user initially talked with Microsoft support online but was unable to get a resolution. The issue escalated when a Microsoft representative remotely logged into his computer via the Quick Assist application and ran a command that successfully activated Windows.
Surprisingly, this command is actually an unofficial script designed to crack the operating system. The user contacted the developer of the script, who confirmed that this activation method has nothing to do with Microsoft (in other words, piracy). The developer even claimed that he isn’t the first to report this: “This is the second time someone has reported to us that Microsoft support is using this script. It’s not official, and it’s not legal”.
Theoretically, the Twitter user who reported the case could use the activated operating system since he bought a real key through an official channel. But he spent $200 to buy the operating system to avoid downloading third-party activation software, but Microsoft injected a cracking script.
This issue has sparked heated discussions and doubts among users. Some people think that this may be an irregular operation by individual support staff and suggest @TCNOco reinstall the system and replace the key. Others remind everyone to be wary of scam calls or pop-up windows claiming to be from Microsoft or other companies’ technical support teams, asking for personal information or payment to solve the problem.
Anyway, there is every reason to think that this is not a regular case but an exception. So either it’s related to a concrete individual or it’s been done by AI.